Ethical Sourcing

From field to cup, we're deeply committed to both sustainability and exceptional quality. That's why we build direct relationships with farmers we know and trust – from all over the world to right here in the Pacific Northwest – to carefully select only the finest natural, organic, and wildcrafted ingredients.

All of our ingredients are fairly traded, supporting ethical work conditions and fair wages for the communities that cultivate them.

Extracts and Essences

To deliver peak freshness and consistent quality, we blend and flavor our teas in-house. We use pure extracts and essences derived from real ingredients like fruits, flowers, nuts, or spices – similar to baking extracts or essential oils, but formulated specifically for the delicate art of tea blending.

Our essences and flavors are made only with real, natural ingredients – nothing artificial. You may also find essences like "butterscotch" or "caramel" in our tea ingredients. Rest assured, these aren't artificial flavorings! We use a special proprietary blend of real, natural ingredients, gently distilled and balanced to embody those rich and comforting flavor notes.

Commitment to Quality

We go the extra mile to ensure exceptional quality. Before any tea earns the Plum Deluxe stamp of approval, it undergoes thorough testing for aroma, visual appeal, taste, and even its ability to offer a satisfying second steep. When you choose our teas, you can be confident you're selecting only the very best, crafted with care just for you.

Still curious? We're always happy to chat! Reach out to us at hello@plumdeluxe.com with any questions you have about our ingredients or sourcing practices.

Shipping is $6.99 per order to all United States and APO/FPO addresses. International shipping is $14.99 per order.

We strive to keep our prices fair and affordable, which is why our shipping costs only cover postage and handling, no hidden extra fees.

Don’t forget: 

• Free Shipping Over $49: Stock up on your favorites (or try something new!) and shipping is on us.  
• Tea Club Members Get Free Shipping, Always: Join our community of tea lovers for as little as $10 a month and enjoy free shipping on every single order. Plus: exclusive blends, early access to new flavors, and unique discount offers.

Plum Deluxe teas are hand-blended and shipped directly from our small business based in Portland, Oregon. Our teas are never pre-sweetened and and made with only the freshest, highest quality ingredients. Whether you’re new to tea or a seasoned tea aficionado, we have a flavor you’ll love.

Have a question you’ve not found an answer for yet? Check out our FAQ here.

We care deeply that you find your perfect cup of tea! If you're not 100% satisfied with your purchase, simply let us know and we'll be happy to issue a full refund or send you a replacement, no questions asked. Your happiness is our top priority, and we're committed to making every sip a joyful experience!