Due to the exacting and very personal nature of our specialty blends, we cannot offer refunds or exchanges on the tea that we sell. If you find that you get a shipment that isn’t, well, your cup of tea, we ask that you pass it along to a friend who will enjoy it. Then share your feedback with us so we can continue to improve our product.
All sales are final with regards to tea subscription services.
Should your shipment be damaged in transit or you have another customer service issue, please get in touch so we can make it right.
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