What’s inside each monthly shipment?
Depending on your plan, each Organic Tea of the Month club shipment contains approximately 1-2 oz of tea, as well as sprinkles of gratitude and affection for being a Plum Deluxe customer.
We also include our “surprise scoop” of another sample tea, and regularly also enclose gifts and surprises. You’ll also get links to brewing instructions, recommended uses for the tea, and recipes.
How will I be billed?
Recurring subscriptions are billed at the interval you choose (monthly, quarterly, or annual) from your initial purchase date. And we know nobody likes money surprises, unless they’ve just won the lottery. So if you ever have questions about your renewal, email us at email@example.com
What’s the cancellation/refund policy?
Plum Deluxe teas are blended by hand, and we only make enough of each batch to fulfill current demand, which is why we work on a pre-order basis. Due to the exacting and very personal nature of our specialty blends, we cannot offer refunds or exchanges on the tea that we sell — nor can we offer refunds on Organic Tea of the Month subscription payments.
If you find that you get a monthly tea box shipment that isn’t well, your cup of tea, we ask that you pass it along to a friend who will enjoy it. Then share your feedback with us so we can continue to improve our product. And it’s easy to cancel your recurring plan – the link is right here.
I’m new to tea, but curious about the creative aspects of your blends. Is this membership for me?
Yes! We’d love to introduce you to the world of high-quality, loose leaf tea. Our tea community is friendly and inviting, and we aim to answer all questions posted in our private Facebook group promptly. Your subscription will feel like a big hug welcoming you into tea enjoyment.
Why choose Plum Deluxe over other tea subscriptions?
We’re a small, specialized, family owned-and-operated business. Everything we make is blended with love, positive intentions, and so much gratitude for you, our Plum Deluxe customer.
From a region of the world that does not have an organic certification program (such as parts of Japan or Taiwan)
From small family farms that cannot yet afford their certification, or have not yet completed their certification